My involvement in providing help and support to users of
the Microsoft Windows Operating system started just over 10
years ago, when I began contributing to the Microsoft
Windows forums. Over the years my involvement in these
forums has increased and in October of 2002 Microsoft
awarded me for my contributions with an MVP (Most Valued
The very first web site created by me was XP Help and
Support back in 2003. This is still a very popular source of
help and support for the XP operating system even today.
In 2006, just prior to the launch of Windows Vista, I
launched my second web site, Vista Support. This followed on
from my XP site and provided help and support for the
Windows Vista operating system.
In 2008 came the launch of my third web site, Silver
Surfer Guide. This site is dedicated to anyone who is just
starting out in computing and guides them through the basics
of buying a PC, handling the mouse, etc., in easy to follow
After a gap of just a few short years we now have a new
operating system, Windows 7. And in the same tradition I am
hoping to offer my visitors help and support with this
operating system too.
During my many years of providing help and support to
computer users I have also been fortunate to have made
contributions to some of the UK's leading computer
magazines; these included PC Advisor, PC Plus, PC Pro and
Windows Vista - The Official Magazine. In 2005 I also had
the pleasure of co-authoring, along with Curt Simmons, Alan
Simpson and David Dalen, a book entitles Windows XP MVP.