About Me

Top Tip! Click Here To Check If Your Drivers Are Up-To-Date!

As a Computer Journalist my writing career has spanned almost 20 years now, and in that time I have made contributions to some of the UK's leading computer magazines including, PC Advisor, PC Plus, PC Pro and Windows Vista - The Official Magazine. In 2005 I also authored, along with Curt Simmons, Alan Simpson and David Dalen, a book entitles Windows XP MVP.

My involvement in providing help and support to users started just over 10 years ago, when I began contributing to the Microsoft Windows forums. Over the years my involvement in these forums has increased and in October of 2000 Microsoft awarded me for my contributions with an MVP (Most Valued Professional) award. I am currently in my 9th consecutive year as an active MVP.

The very first web site created by me was XP Help and Support back in 2003. This is still a very popular source of help and support for the XP operating system even today.

In 2006 just prior to the launch of Windows Vista I launched my second web site Vista Support. This followed on from my XP site and provided help and support for the Windows Vista operating system.

In 2008 came the launch of my third web site, Silver Surfer Guide. This site is dedicated to anyone who is just starting out in computing and guides them through the basics of buying a PC, handling the mouse etc in easy to follow lessons.

After a gap of just a few short years we are soon to embrace a new operating system, Windows 7 and in the same tradition I am hoping to offer my visitors help and support with that operating system too.